00 — Email Support

support@congresspings.com

The fastest way to reach us is email. Click below to open it in your default mail app, or use the copy button if nothing happens when you click.

01 — Billing & Subscription

Manage Your Plan

You don't need to email us to cancel or switch plans. Every Congress Pings account email (your welcome email and billing receipts) includes a link to your Stripe billing portal, where you can update your payment method, switch between monthly and annual, view invoices, or cancel — all without waiting on a reply.

Can't find that email? Search your inbox for "Congress Pings" or check the address you used at signup. If you still can't locate your billing portal link, email support and we'll help you find it.
02 — Before You Email

FAQ

What should I include when I email support?
Include the email address you used to sign up and a short description of the issue. If it's a billing question, mention whether you're on the monthly or annual plan.
How do I cancel or change my subscription?
Manage or cancel your subscription directly through your Stripe billing portal — the link is in the emails your account receives (welcome email and any billing receipt). You don't need to email support to cancel.
My email app won't open when I click the support link — what do I do?
Use the Copy Email Address button above, then paste support@congresspings.com into whatever email service you actually use (Gmail, Outlook.com, etc.) and send your message from there.
How do I request my data or exercise a privacy right?
Email support@congresspings.com with your request. See the Privacy Policy for the full list of data rights and how we handle these requests.
03 — Other Resources

Quick Links